RETURN & EXCHANGE

📩 [Contact US]

support@shaperxshop.com

All orders in transit cannot be changed or canceled. If canceled, the buyer will need to bear the corresponding payment.

  • Firstly, Email the REASON & ORDER ID for returning goods to the seller.

【Only use the returns shipping label provided by us to ship back your items. 】

  • Secondly, You need to take responsibility for the return shipping fee of sending to you, then we will accept returning back.

  • Thirdly, After we get the returning package and after check, we will refund you if the returning goods all in a good condition.

NOTE:

【We allow one free exchange Per order only; so please be mindful of the item and size and make sure you review our size chart before purchasing.】

  • IF THE RETURNED PRODUCT DOES NOT MEET THE FOLLOWING REQUIREMENTS (THERE IS A DEFECT), THERE WILL BE NO REPLACEMENT/REFUND SERVICE

  • [Within 30 days after receiving, and the product has not been washed and there is no artificial damage, the tag is kept Intact. It does not affect the secondary sales of the product.]

  • Items that were damaged or defective, we will refund.(Please contact us within 48 hours and provide the damaged/defective clear image)

  • 【If it takes more than 7 days to send, we will not accept a refund】